I try to find one word to describe Ezra, it is “Wow!”
Jason Prost
Sr. Director, Strategic Execution
OpTion Cyber Security
As a seasoned UX professional, I specialize in leveraging the latest tools and technologies to deliver cutting-edge, user-centered design solutions. Proficient in Figma, Sketch, InVision, Axure RP, and Adobe Creative Suite, I ensure seamless design processes and high-quality outcomes. My expertise extends to using advanced research techniques, prototyping tools, and data analytics to inform and validate design decisions. By staying current with industry trends and continuously honing my skills, I provide innovative and effective UX strategies that enhance user satisfaction and drive business success. Let’s create exceptional user experiences together.”
UX design goes beyond aesthetics, focusing on understanding user needs through thorough research and a structured discovery process. This involves user interviews, contextual inquiries, and creating personas and journey maps to identify pain points and opportunities. The team engages in open brainstorming, sketching, wireframing, and prototyping to iteratively test and refine ideas. A safe space for deliberation is essential, fostering open communication, diverse perspectives, and psychological safety. This collaborative environment ensures the final product not only looks good but also effectively meets (and often exceeds) user needs and business goals.
I specialize in executing comprehensive, end-to-end product design and enhancement projects, leveraging a robust and versatile skill set that allows me to seamlessly strategize, architect, and distill even the most complex problems into elegant, intuitive design solutions. My approach is grounded in a deep understanding of both user needs and business objectives, enabling me to create experiences that are not only visually compelling but also highly functional and aligned with market demands.
From the initial discovery phase through to prototyping, testing, and final implementation, I have honed my ability to manage the entire design lifecycle. My process incorporates both qualitative insights and quantitative analysis to iterate and refine solutions, ensuring they are not only beautiful and intuitive but also scalable and efficient.
In every challenge I face, I bring a user-first mindset, coupled with a business-savvy perspective. Whether collaborating with developers, stakeholders, or product managers, I am confident in my ability to guide teams toward the optimal solution, enhancing user engagement and elevating the product’s market presence. Ultimately, my mission is to craft thoughtful, human-centered designs that not only meet but exceed user expectations while helping organizations achieve their strategic goals.
I drove the design vision and strategy for projects, ensuring alignment with user needs and business objectives. Brought in a UXD I quickly rose to UXA and eventually UXM. I established, mentored and guided the design & dev team, fostering collaboration and establishing high-standards of design excellence, product delivery and user/customer satisfaction.
I deep dived into info architecture, user flows, and navigation structures to transform user needs into elegant, intuitive designs that ultimately served to improve the logistics process and communications between users (customers) and UPS. I led cross-functional teams, implemented in-depth user research and stake holder feedback.
As a UX Manager, I lead and mentor a team to ensure our user experience design process aligns with business goals. I designed the web experience, UX strategies, collaborate with stakeholders, and oversaw user research and testing to inform and validate our designs.
As a UX Strategist, I take a more strategic and holistic approach to user experience. I was responsible for deep user & product research in order to define the overall UX strategy, goals, and objectives to align UX efforts with broader business goals.
I developed cutting-edge design solutions that drove engagement and satisfaction , ensuring that the digital spaces we create as a team are not just pretty but also logically organized and easy to navigate.
By conducting user research and iterating on designs through testing, I ensure company products deliver exceptional user experiences while aligning to company branding and business objectives
Co-design the visual appearance and assure alignment with the Citi style guide of all new features and enhancements on the new CitiPay mobile application.
Full-Stack UXA. With a brand new team (never before comprised in the history of 7-eleven) and exceptional resource challenges, I was tasked with the extremely ambitious 6 months goal to strategize, conceptualize, and create both a customer and franchisee app along with creating all associated digital executive & user training material. In addition to assisting in both the 7-eleven digital UX recruitment and seamless handoffs to 7-Eleven’s new UI team.
Responsible for working with global cross-functional teams to drive design vision and strategy that meets the needs of Optiv users and stakeholder asks. Translating business requirements into design specifications in order to execute the vision of the company through intuitive yet creative user experience architecture & design.
Worked directly in partnership with the Sr. ux global strategist to align direction and execution with user experience director, senior leaders, and cross-divisional teams considering every aspect of the user’s experience, user journeys, business, and marketing goals to coordinate and deliver design, prototypes, documentation, and strategy to the highest possible standards.
Worked with cross-functional team to reimagine and redesign antiquated data search and modification design for engineering end-users.
At the helm of mobile application architecture and design at UPS, where my primary objective is to develop user-centric solutions that optimize logistics processes and elevate the satisfaction of customers. With a focus on translating intricate business prerequisites into scalable mobile architectures, I guarantee UPS’s continued leadership in logistics technology innovation.
At present, I am at the helm of mobile application architecture and design at UPS, where my primary objective is to develop user-centric solutions that optimize logistics processes and elevate the satisfaction of customers. With a focus on translating intricate business prerequisites into scalable mobile architectures, I guarantee UPS’s continued leadership in logistics technology innovation.
I collaborated with a cross-functional team to completely reimagine and redesign antiquated data search and modification functionality specifically catered to engineering end-users. This project involved front-loading information to streamline the user experience.
Work in partnership with the user experience director, senior leaders, and cross-divisional teams considering every aspect of the user’s experience, user journeys, business, and marketing goals to coordinate and deliver design, prototypes, documentation, and strategy to the highest possible standards.
Responsible for working with global cross-functional teams to drive design vision and strategy that meets the needs of OPTion users and stakeholder asks. Translating business requirements into design specifications in order to execute the vision of the company through intuitive yet creative user experience architecture & design.
Full-Stack PO. With a brand new team (never before comprised in the history of 7-eleven) and exceptional resource challenges, I was tasked with the extremely ambitious 6 months goal to strategize, conceptualize, and create both a customer and franchisee app along with creating all associated digital executive & user training material. In addition to assisting in both the 7-eleven digital UX recruitment and seamless handoffs to 7-Eleven’s new UI team.
Co-design the visual appearance and assure alignment with the Citi style guide of all new features and enhancements on the new CitiPay mobile application. Act as the user advocate during the development process, subjecting early-stage designs to usability testing or expert review, and offering implementation suggestions from a user-centered perspective.
As a user experience expert I look forward to solving the next digital challenge and now, more than ever, I’m looking forward to helping the right digital presence but most importantly the right digital team.