Work in partnership with the user experience director, senior leaders, and cross-divisional teams considering every aspect of the user’s experience, user journeys, business, and marketing goals to coordinate and deliver design, prototypes, documentation, and strategy to the highest possible standards.
Develop and leverage the professional network to foster collaboration across the enterprise to support company-wide initiatives and improve the department’s ability to resolve user experience issues using a variety of qualitative and quantitative analysis techniques to continually improve the user experience.
Utilize expert knowledge in user-centered design principles, visual design, user behavior, interactions, and brand to articulate & iterate on inspirational, exciting, and useful/usable experiences while balancing business and marketing needs.
Define and collaboratively solve complex problems by using research, customer journeying, conceptualization (sketches/wireframes), visual design, information architecture, and interaction.
Iterate and champion world-class strategies for a wide range of user, business, and marketing goals.
Analyze data and client feedback in order to make critical design decisions.
Expertly present and “sell” design solutions.
Capitalize on your Human Capital Management (HCM) software investment. Our solution can provide critical data-driven insights, system enhancement recommendations and industry benchmarks—informed by PwC’s industry-leading HR knowledge.
As a user experience expert I look forward to solving the next digital challenge and now, more than ever, I’m looking forward to helping the right digital presence but most importantly the right digital team.